Foxchase Apartments Suck

Roaches. Yes, that is right. Foxchase of Alexandria has them - and lots and lots of them. And THEY DON'T CARE! They could care less about the health and wellbeing of their tenants.





I have recently had the MOST frustrating and sickening experience with a living environment ever and I hope that you will read this and share this with everyone and particularly anyone even slightly considering to rent at Foxchase of Alexandria.



I have never been so disgusted in my life with the living arrangements. For the months of July and August I have lived with the infestation of roaches in my apartment due to the utter disregard of another tenant as well as the lack of care and prompt response from Foxchase.

Moving is one of the most stressful changes in one’s life and top that with having to move due to an infestation and it is almost unbearable. I am relieved Foxchase agreed to end my lease early, but I expected reimbursement of the expenses I have incurred from this unscheduled move, including a full security deposit return.

As I was cleaning out my apartment over the last few days I lived there I still saw live roaches throughout and in the hallways of the building. On the Thursday before I finally moved out I witnessed the most horrific evidence of the lack of care Foxchase has to the infestation issue in this building. I saw the apartment above me where the tenants had been the source of the problem. There were live and dead roaches on the carpet and on the walls. I looked into the kitchen which was completely covered with live and dead roaches on the floor and counters. The bathroom was the same. I have never been so appalled. The infestation was reported over 6 weeks ago; Foxchase should have taken immediate action to prevent further breeding and infestation.

The roach infestation left me no choice but to take extreme caution and care in treating all of my belongings so that I did not take the infestation with me to my new apartment. This included taking all of my clothes, linens, etc to a Laundromat and/or dry cleaners. I had to steam clean my furniture and get mattress and pillow covers. I had to throw away several of my belongings as they had roaches in them including a great deal of food, a toaster, phone, VCR, VHS tapes, TV, rug, lamp, and vacuum. I spent a lot of money on cleaning supplies and moving supplies including a U-Haul trailer to move all of the big furniture at once after being steam cleaned. I had to take off a day and a half of work to get this all done as well as work on this process over two weekends and the evenings after work.

You have no idea the stress this type of move puts on a person. I had nightmares for days over this and have had a difficult time at work because I have been worrying and stressing over my living situation. The mental and emotional taxation I’ve incurred is icing on the cake for the miserable time I’ve had at Foxchase over that last month.

I submitted copies of my receipts and laundering costs – totaling $416.47 – that I fully expected to be reimbursed, on top of my full security deposit back. The costs I am submitted did not fully account for what I had actually lost in the move. As a loyal 5 year resident of Foxchase I truly hoped Foxchase would recognize the extreme circumstances and respond in a proper manner.

I also hoped it would not come to this- to have to blog about the bad experiences and share the pictures I have. To not have to send in a complaint to the Better Business Bureau and file a complaint with the City of Alexandria. But people need to know. I also work for an organization that serves the troops and feel I am obligated to inform my customers that Foxchase has substandard living conditions and cannot recommend Foxchase to service members and their families while they are in the Metropolitan Washington area.

So how did they respond to all of this? Johanna, the Sr Resident Advisor put me off, time and again. The property manager- Arun-refused to meet with me or even speak to me. Foxchase refuses to pay me my full security deposit as well as any kind of reimbursement. They are hiding behind the "well you CHOSE to leave." What complete crap. Of course I left. My apartment was infested and Foxchase was not proactively taking care of it. It was not a healthy environment.

Have you ever been so traumatized by bugs that everywhere you look you see them? Almost to the point of paranoia...

Bottom line... spread the word that Foxchase of Alexandria has a roach infestation problem and they do not take care of their tenants or their property.

Pictures coming tomorrow...

-Bugaboo